Troubleshooting

Abhijoy Sarkar avatar Avijit Sarkar avatar
9 articles in this collection
Written by Abhijoy Sarkar and Avijit Sarkar

I see a message “Halt! Camera Error...” during Checkin/Checkout. What do I do?

Update App, Allow Camera Access, Enable Camera Safe Mode
Abhijoy Sarkar avatar
Written by Abhijoy Sarkar
Updated over a week ago

Is the App compatible with all devices?

Regular.li works with all Android and iOS devices
Avijit Sarkar avatar
Written by Avijit Sarkar
Updated over a week ago

When I click on the IN button, Regular.li Logs me Out. What do I do?

Automatic Logout on Checkin can happen for many reasons
Avijit Sarkar avatar
Written by Avijit Sarkar
Updated over a week ago

I have Signed Up and Checked In. But my Admin isn't getting my Attendance.

Caution: Sign Up is not meant for everyone
Abhijoy Sarkar avatar
Written by Abhijoy Sarkar
Updated over a week ago

I am getting Camera Error when I Check In

Camera Error may occur for several reasons
Avijit Sarkar avatar
Written by Avijit Sarkar
Updated over a week ago

My App keeps waiting when I click the Check In/Out button.

Beware of Slow Network
Avijit Sarkar avatar
Written by Avijit Sarkar
Updated over a week ago

I am sending Reports to Email but I don't see them in my Inbox. What do I do?

Please check your Spam Folder
Abhijoy Sarkar avatar
Written by Abhijoy Sarkar
Updated over a week ago

I made a payment from Subscription page but my Account Expiry Date was not extended. What do I do?

Email ID entered in Payment page should be a Regular.li ID
Avijit Sarkar avatar
Written by Avijit Sarkar
Updated over a week ago

I see a message “Looks like your device is outside the Location’s set radius...” during Checkin/Checkout. What do I do?

Regular.li does not accept Checkins/Checkouts outside Geofence if GeoSeal is verified
Abhijoy Sarkar avatar
Written by Abhijoy Sarkar
Updated over a week ago